Privacy Policy

This Privacy Policy explains how Adeco Limited (“Adeco”, “we”, “our”, or “us”) collects, uses, and protects personal information in the course of providing digital marketing, lead generation, and related business services.

By using our websites, advertising campaigns, or services (collectively, “Services”), or by providing personal information to us, you agree to this Privacy Policy. If you do not accept this policy, you should not use our Services.

1. About Adeco

Adeco Limited is a New Zealand–registered company that specialises in generating and qualifying residential solar energy leads, which are sold on a cost-per-lead or performance-based basis to independent solar installation businesses (“Installers”).

Adeco acts as both a data controller (when collecting and managing homeowner enquiries) and a data processor (when transferring those leads to an Installer).

2. Information We Collect

2.1 Personal Information

We may collect personal information such as:

Name, phone number, email address, and physical address;

Property and energy usage details provided through our web forms or marketing surveys;

Any other information voluntarily supplied when enquiring about solar solutions or responding to our advertising.

2.2 Non-Personal and Technical Information

We may also collect:

IP address, browser type, and device information;

Website analytics and click-tracking data;

Advertising performance metrics (e.g. engagement with our ads);

Cookies and similar technologies (see section 9).

If certain personal information is not provided, some Services may not function as intended.

3. How We Use Information

We may use the information we collect to:

a. Verify and qualify homeowner enquiries;
b. Match and deliver leads to a trusted solar installer;
c. Communicate with you regarding your enquiry or follow-up;
d. Provide, manage, and improve our advertising and lead-generation Services;
e. Analyse campaign performance and customer behaviour;
f. Maintain business records and comply with contractual or legal obligations;
g. Send updates, marketing offers, or surveys (you may unsubscribe at any time);
h. Protect, enforce, and defend Adeco’s legal rights.

4. Disclosure of Information

We may disclose personal information to:

Solar Installers — to connect you with a single installer best suited to your enquiry. Once transferred, that installer controls how your information is used and should provide you with their own privacy policy;

Service providers and contractors — such as cloud hosting, analytics, email, SMS, and CRM platforms who assist us in operating our Services;

Professional advisers and auditors — as required for business and compliance purposes;

Regulatory or law enforcement agencies — where disclosure is required by law;

Aggregated or anonymised data recipients — for statistical or market-research purposes (this data does not identify individuals).

Adeco does not sell, rent, or trade personal information to unrelated third parties.

5. Overseas Storage and Processing

Personal information may be stored or processed on secure servers located outside New Zealand (for example, in Australia or the United States).
Where information is transferred offshore, Adeco ensures that the receiving parties are subject to privacy protections substantially similar to those in the New Zealand Privacy Act 2020.
By using our Services, you consent to this transfer.

6. Data Security

Adeco takes reasonable and industry-standard steps to protect personal information from loss, unauthorised access, alteration, or disclosure. These include:

Encryption of data in transit and at rest;

Restricted internal access and confidentiality obligations;

Secure storage within reputable cloud environments.

No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or contractual obligations. After that period, information is securely deleted or anonymised.

8. Access and Correction

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you; and

Request correction of that information if it is inaccurate or incomplete.

Please contact us in writing at [email protected] or the address below.
We will respond within 20 working days.

9. Cookies and Tracking

We use cookies and similar technologies to:

Enhance website functionality and user experience;

Track ad campaign performance and conversions;

Deliver personalised advertising (including via Google, Meta, and other partners).

You may disable cookies through your browser settings, though certain features may not operate correctly.

10. Marketing and Opt-Out

We may send you marketing or follow-up communications about our Services. You can opt out at any time by clicking “unsubscribe” in any email, replying “STOP” to SMS, or contacting us directly.
Essential transactional messages related to your enquiry may still be sent.

11. Complaints

If you believe Adeco has breached your privacy rights, please contact us first at [email protected].
If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner via www.privacy.org.nz.

12. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will take effect when posted on our website with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated policy.

13. Contact Details

Adeco Limited
Unit 4, 25 Sandringham Road
Kingsland, Auckland 1024
New Zealand
📧 [email protected]